Platform engineers prioritize, and quite enjoy, tackling technical challenges. At the Times, we chose Federated GraphQL to break down our monolithic graph to grant the teams closest to the business increased control and agility in the products they deliver. Yet, truly unlocking our platform’s potential to effectively service our customer teams demands a transition from a service-oriented approach to a platform-centric way of working.
Learn how we are improving our platform by:
Replacing gatekeeping with a framework for stewardship and governance
Shifting from building APIs ourselves to building a self-service API contribution model
Transitioning from tier-0 troubleshooting to tools for platform insights and observability
John Nevins
Senior Engineering Manager at The New York Times