Support

Comprehensive support.

Get expert help with Apollo and GraphQL, straight from our team. Whether you’re just getting started or rolling out Apollo across your whole organization, we're there with you.

Apollo Developer Support

Everything your team needs to make sure you’re using GraphQL the best way as you evaluate and build on Apollo.
  • Unlimited technical support covering the Apollo platform, schema design, and architectural best practices.
  • A private, dedicated Slack channel with your team and the Apollo core developers, plus phone / video / email access to our team.
  • An initial walkthrough of your architecture, schema, and development workflow.
  • Guidance on best practices that help you take full advantage of Apollo and prevent avoidable mistakes.
  • An early look at Apollo platform features in the design and development phase.
  • Content, tools, and support that can help you evangelize and teach GraphQL across your company.

Apollo Enterprise Support

A complete support package, for teams using Apollo platform for critical business applications and organizations deploying Apollo across multiple teams.
  • Apollo Developer Support, scaled to your entire scope of work, available 24x7x365.
  • A designated Technical Account Manager who understands your business requirements and proactively makes sure you’re getting everything you need.
  • A designated Apollo Solutions Architect who works with your team through every phase of development, on-site or on-line.
  • A customized Apollo platform reference architecture for your organization, and a handbook for onboarding new teams.
  • Regular, scheduled reviews of Apollo GraphQL performance, security, and best practices, tailored to your team and requirements.
  • Prioritized assistance to help shepherd your open source pull requests through the review process.

Professional Services

A flexible set of consulting services for organizations that need to accelerate GraphQL development and build a strong team.
  • Apollo engineers working directly with you to help plan, architect, and build your POC and pilot projects.
  • Dedicated on-site or virtual consultants to help implement your GraphQL schema, servers, and applications.
  • Private training sessions for your team, tailored to your custom reference architecture.
  • A package of GraphQL talent acquisition programs to help you build an in-house team of experts.

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